Introduction

At Kandy Real Estate, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• •Contact us through our website forms or email
• •Request information about properties or services
• •Subscribe to our newsletters or marketing communications
• •Register for property viewings or consultations
• •Apply for property rentals or purchases

Types of Data Collected

Personal information may include:

• •Name and contact information (email address, phone number)
• •Property preferences and requirements
• •Financial information for property transactions
• •Identity verification documents (as required by UAE law)

Automated Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us improve our website and services.

How We Use Your Information

We use the collected information for various purposes:

• •To provide and maintain our real estate services
• •To communicate with you about properties, viewings, and services
• •To process property transactions and rental agreements
• •To send you marketing communications (with your consent)
• •To improve our website and customer service experience
• •To comply with legal obligations and regulatory requirements
• •To prevent fraud and ensure security

Information Sharing and Disclosure

We may share your information in the following circumstances:

• •With Property Owners: When you express interest in a property, we share relevant information with the property owner or their representative
• •With Service Providers: We work with trusted third-party service providers who assist us in operating our business
• •For Legal Compliance: When required by law or to protect our legal rights
• •Business Transfers: In connection with any merger, sale, or acquisition of our business

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• •Secure Socket Layer (SSL) encryption for data transmission
• •Regular security assessments and updates
• •Restricted access to personal information
• •Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have certain rights regarding your personal information:

• •Access: Request access to the personal information we hold about you
• •Correction: Request correction of inaccurate or incomplete information
• •Deletion: Request deletion of your personal information (subject to legal requirements)
• •Opt-out: Unsubscribe from marketing communications at any time
• •Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us at info@kandyrealestate.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• •Remember your preferences and settings
• •Understand how you use our website
• •Improve website performance and functionality
• •Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

UAE Data Protection Compliance

Kandy Real Estate operates in accordance with the UAE Federal Law No. 45 of 2021 on the Protection of Personal Data and other applicable data protection regulations in the United Arab Emirates. We are committed to maintaining the highest standards of data protection and privacy for all our clients and partners.